Gartner Customer 360 Summit

Gartner Customer 360 Summit focuses on meeting business growth objectives through new social, mobile and traditional customer points of interaction. Learn how to implement CRM strategies and technologies that enable organizations to better understand, grow and manage customer experiences. With a focus on business and IT collaboration, its the single most important demonstration of Gartner insight in the CRM space.

http://www.gartner.com/technology/summits/na/customer-360/index.jsp