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21/01/2013

CRM Watchlist 2013



The winners of CRM Watchlist 2013

The Lifetime Achievement award goes to:

The IBM Institute for Business Value

The Vendor winners for 2013 are


Here are the vendor winners in alphabetical order, except for Blackbaud (though I guess that"s obvious, isn"t it?)

Blackbaud
Attensity
Artesian Solutions
BPM Online
Clarabridge
Coveo
Crowdtap
Eloqua
Get Satisfaction
Gigya
Hubspot
Infor
Infusionsoft
Jive
KANA
Lattice Engines
Lithium
Marketo
Microsoft
Moxie
Neolane
NetSuite
NexJ
Nimble
Oracle
Parature
Pegasystems
salesforce.com
SAP
SugarCRM
Teradata Aprimo
Thunderhead
Xactly.

The Ready to Leap companies for 2013 are

These are the companies that are about a year from becoming real players on the scene. They each were finalists, but they haven"t quite yet made the winners circle. However, in 2014 —, watch out.

Vendor

Allegiance
Demandbase UPDATE!
Tracx.

Consulting

ITC infotech.

The Companies to Watch for 2013 are

These are the companies that have a 2015 (most likely) arrival date as a true impact player. Let me be clear. Their products and services are purchase-worthy right now. They are exceptional companies. But they are being compared with much longer-standing companies in many cases, and what they are missing is several of the other components they need to actually impact the market and customers in the way that the winners of the Watchlist do. For the most part, it"s because they are young. With some seasoning, increased revenues spent on various aspects of their strategy, and of course, a good game plan, these are poised to make a mark in 2015, even as you buy their products or services today. That"s why you should be watching them now, and getting in while you still can.
Vendor

Next Principles
Nearstream.

Consulting

DRI Consulting.

The Consulting/SI winners for 2013 are


Accenture
CSC
Ernst and Young Advisory
Solvis Consulting
The Pedowitz Group.


http://www.zdnet.com/crm-watchlist-2013-and-now-the-winners-7000009637/




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