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Gartner, ISM, Forrester Research, CRM TOP AWARDS

   
   
CRM

 

. .
"CRM: "

 

: 1-
ISBN 978-5-9677-1006-3; 2008 .
374 .
70x100/16 (170x240 )
3000 .

>>>
   
Ronald S. Swift
Accelerating Customer Relationships: Using CRM and Relationship Technologies

.

(6.) >>>

 

   
" (CRM)"

:
: . , - , 2007 .
, 376 .
ISBN 978-5-94774-643-3, 978-5-9556-0071-0
: 2000 .
: 60x90/16 (~145217 )

(3 ) >>>

   

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